Policy R00

with respect to leadership is committed to:

• meet its obligations to provide safe, quality, legal services, according to transparent processes, defined specifications and assumes responsibility towards customers;
• ensure constant evolution with a view to continuous improvement;
• pursue profitability to ensure investments and constant growth of the company over time;
• pursue continuous improvement of the system;
• comply with the requirements of the voluntary standards adopted;
• operate in compliance with sustainability and identify new job opportunities for greater competitiveness;
• periodically review the adequacy of this declaration;

with respect to employees:

• keep the workplace safe and improve staff involvement;
• respect their collaborators and maintain a collaborative working climate;
• ensure constant evolution with a view to continuous improvement;
• comply with the requirements of the voluntary standards adopted;

with respect to customers to provide a product and / or service:

• in compliance with legal requirements and signed agreements
• in compliance with the provisions and contractual requirements
• ensure maximum attention to customer expectations;

with respect to all interested parties

• communicate effectively and transparently, in compliance with contractual and legal prescriptions and requirements

with respect to Suppliers

• set up and maintain a logic of fairness towards Suppliers

The Company Management highlights how the offer of a quality service, understood in this way, is the result of the competence, involvement and commitment of all the staff to whom it asks for collaboration to achieve the objectives defined within its policy.